At Unico Print Media we make every effort to ensure every client leaves happy and returns to us for re-orders, future orders, and referrals. As some of our long term clients can attest, we strive to print every order according to specifications and ensure the final product is of highest quality. If we wouldn’t use it for our own marketing material, we wouldn’t let you! We want you to feel 100% comfortable doing business with us. We also understand that printing is not always perfect. As such, in the rare occurrence that you receive a defective order, we will quickly investigate and re-print your order if necessary.
What you should do when you receive a product that is perceived to have defects: